Arrivals & Cancellations

Please arrive at least fifteen minutes prior to your appointment to allow time to relax and complete a consultation form. Late arrivals regrettably result in shortened treatment time, charged at full rate. Credit card details are required to secure an appointment. Clients wishing to change or cancel an appointment are requested to provide twenty-four hours notice, or the full cost of the appointment will be charged.

Children

We regret to inform you that we are unable to have children in the salon during treatment times unless pre-arranged with a senior member of staff.

Complaints

Should you be unahppy with your visit to Rare for whatever reason, please kindly let us know in writing within twenty-four hours.

Courtesy

We respectfully request that all mobile telephones are switched off whilst you are in the salon.

Gift Vouchers

Beautiful Rare Gift Vouchers are available to purchase

  • From the salon in person
  • Over the telephone
  • On line via the Boutique Section of our web site

Vouchers are valid for a period of six months

Opening Times

Monday: 9am – 6pm.
Tuesday: 9am – 6pm.
Wednesday: 9am – 6pm.
Thursday: 9am – 8pm.
Friday: 9am – 7pm.
Saturday: 9am – 5pm.
Sunday: Please liaise with the salon.

Parking

Easy parking is available close-by.

Refunds

Please note that we do not offer refunds on any of our treatments.

Special Consideration

Please advise our staff if you are pregnant or have any special medical needs so that treatments may be adapted or recommended.

Students

We are pleased to offer a treatment discount of 20% on production of evidence to support student status. This offer being available Monday – Friday excluding late nights.*

N.B. This is percentage is not available on already discounted treatments or offers.

Therapist Requests

Whilst every effort is made to ensure that you have the therapist of your choice, we regret that this may not always be possible and could be subject to change.

N.B.

We reserve the right to withdraw discounts, offers and services without prior notice if deemed necessary.
* Excludes medical cosmetics, semi-permanent make-up, gift vouchers.